SmishAlert

SmishAlert Help Center

Find setup guides, reporting steps, FAQs, and troubleshooting. Start below or use the categories to jump to what you need.

A person reads every message sent to support@smishalert.ai. You can also delete your account or read our privacy policy any time.

Browse by category

Platform & how it works

What SmishAlert is: the system of record for social engineering reaching your workforce—capture, correlate, report.

30-day exposure pilot

The guided pilot for security teams: what's included, what it costs, the process, and the deliverable.

Deployment & MDM

Plans (Report-Only / Workforce; Compliance in Phase 2), MDM rollout, iOS message filtering, and Android.

Admin console

Web console for security and HR teams: dashboard, campaigns, reports, user management, and billing.

Integrations & reporting

SIEM/SOAR routing, webhooks, executive PDF reporting, and exports for your stack.

Getting started (mobile app)

Personal-mode setup on iPhone (consumer App Store) and enrolled Android rollout and first-run.

Reporting & Blocking

iOS Share/Messages extensions and system reporting; Android share targets and in-app reporting.

Threat Detection & Technology

How SmishAlert detects threats and what threat levels mean.

Pricing & Billing

Pilot pricing, organization subscriptions, and the consumer Apple subscription for individuals on iPhone.

Trust, Privacy & Security

Deployment-mode data flow, what we see and never see, retention, subprocessors, and your rights.

Troubleshooting

Fix common issues and get back on track.

FAQs & General Info

Common questions and general information.

Support & Contact

Get help, report bugs, or reach our team.

All articles

Can't find what you need? Email support@smishalert.ai or use the , our primary channels, powered by Intercom and our knowledge base.

Looking at this for a company? Everything for teams lives on smishalert.com.